Descrição
Obs.: Livro sem uso, com paginas amareladas e um pouco sujas pelo tempo – capa, contracapa, bordas e paginas integras. sem marcas, grifos, marcações ou qualquer tipo de detalhe que possa interferir na leitura ou pesquisa – Conteudo perfeito
Table of Contents:
Introduction: The Need for a Shift in Relationships.Part I: Leaders Must Lead: Leaders Define Culture.Leaders Define Direction.Leaders Define Motivation.Shifting From Management to Leadership.Part II: The Evolution to Team-Based Continous Improvement.Understanding Teams.Understanding Empowerment.Shifting From Program to Process.Part III: There is More to a Partnership Than Working Together.Understanding Customer Service.Understanding Partnerships.Shifting From Customer Service to Partnerships.What’s In It for Me.You Get What You Pay For.Paying for the Results You Desire.Shifting From Individual-Based Compensation to Goalsharing.Making It Happen.Expectations.Shifting Relationships.Appendices: A: Developing a Model of Success.B: Requirements of Success.C: Assessing Team Progress.D: Examples of Team Charters.E: The Legal Aspects of Teams.F: Partnership Agreements.
by
- Hardcover : 368 pages
- ISBN-10 : 0070651035
- ISBN-13 : 9780070651036
