JURAN ON PLANNING FOR QUALITY

Descrição

Obs.: Livro sem uso, com paginas amareladas e um pouco sujas pelo tempo – capa, contracapa, bordas e paginas integras. sem marcas, grifos, marcações ou qualquer tipo de detalhe que possa interferir na leitura ou pesquisa – Conteudo perfeito

CONTENTS.: – PREFACE – 1 – INTRODUCTION TO QUALITY PLANNING – 2 –  WHO ARE THE CUSTOMERS? – 3 – WHAT ARE THE NEEDS OF CUSTOMERS ? – 4 – TRANSLATION – 5 – ESTABLISH UNITS OF MEASURE – 6 – ESTABLISH MEASUREMENT  – 7 – PRODUCT DEVELOPMENT 8 – OPTIMIZE PRODUCT DESIGN – 9 – PROCESS DEVELOPMENT – 10 – OPTIMIZING, PROOF OF PROCESS CAPABILITY, AND TRANSFER TO OPERATIONS – 11 – COMPANYWIDE QUALITY MANAGEMENT ( CWQM ) – 12 – DEPARTMENTAL QUALITY PLANNING – 13 – INTRODUCING PLANNING FOR QUALITY – APPENDIX: ROLL OF HONOR – GLOSSARY – BIOGRAPHICAL NOTE – INDEX

by J. M. Juran (Author) – 1988

• Hardcover ‏ : ‎ 341 pages
• ISBN-10 ‏ : ‎ 0029166810
• ISBN-13 ‏ : ‎ 9780029166819